Associate Clinical Specialist – Pain Interventions

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Provide support for Neuromodulation Pain and Target Drug Delivery Therapies through surgical coverage, follow-up assistance, troubleshooting, customer service, and education.

• Act as a representative for Medtronic during surgical operations, ensuring that all necessary equipment and products are available.

• Deliver technical assistance, including device selection, programming, and testing of device systems.

• Guide patients through all stages of the clinical process and inform them about Medtronic products.

• Offer clinical support in surgeries, reprogramming, troubleshooting, and follow-ups at hospitals and clinics.

• Address technical queries from customers, patients, and team members.

• Stay updated on competitive products.

• Train and educate physicians, hospital staff, and office personnel through teaching sessions, in-services, programs, seminars, and symposia.

• Assist Management and Sales Training in onboarding new district employees.

• Complete event reporting and documentation utilizing Medtronic technology tools.

• Process customer service orders for pending purchase orders and product replacements.

• Collaborate with materials management to gather purchase orders for covered cases.

• Oversee territory/district inventory, including transactions, cycle counts, product retrievals, and expiration/hold controls.

• Contribute to quarterly district, regional, and national initiatives.

• Partner with sales representatives to meet territory/district business objectives and document quarterly activities.

• Visit accounts to restock literature and maintain relationships with office staff.

• Utilize Excel, mobile phones, iPads, laptops, and/or Samsung tablets in daily tasks.

• Manage business expenses and budgets effectively.

• Complete therapy, compliance, and other necessary training.

• Travel within the district and occasionally to other districts for case coverage.

⛳️ Requirements

• High School Diploma or GED with at least 4 years of clinical or medical sales experience; or an Associate Degree with a minimum of 2 years of clinical or medical sales experience; or a Bachelor's degree.

• Preferred: Bachelor's degree in a healthcare-related field.

• Preferred: Registered nurse or healthcare professional with experience in a sterile environment.

• Preferred: Clinical experience with implantable neurological products and patient care.

• Preferred: Experience providing service to medical personnel regarding product usage.

• Preferred: Background in a medical device company or pharmaceutical company, with clinical experience in neurology, neurosurgery, orthopedics, operating room, pain management, or home healthcare.

• Preferred: Knowledge of basic reimbursement and the healthcare environment.

• Strong organizational skills with the ability to perform under pressure.

• Must reside within the designated territory.

• Valid driver's license and an active vehicle insurance policy are required.

• Unrestricted U.S. work authorization at the time of hire and throughout the duration of employment.

• Capability to function using healthcare universal precautions.

• Availability to work weekends, evenings, nights, and travel overnight as needed.

• Willingness to participate in national and district meetings and training sessions.

• Ability to wear a 7–9 lbs protective lead apron for extended periods.

• Capacity to lift up to 40 lbs.

• Ability to sit, stand, and/or walk for over 8 hours each day.

• Ability to frequently bend/stoop, squat, and maintain balance.

• Specific vision abilities, including close vision, distance vision, depth perception, and focus adjustment.

• Ability to drive approximately 50% of the time within the assigned territory.

• For foreign baccalaureate degrees, the degree must meet the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

🏝️ Benefits

• Competitive salary.

• Flexible benefits package.

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

• Sales Incentive Plan (SIP).

• Reasonable accommodations for qualified individuals with disabilities.