Associate Clinical Specialist, Pain Interventions

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Act as a representative of Medtronic during surgical procedures by ensuring that all necessary equipment and products are on hand.

• Deliver technical support, assist with device selection, programming, and testing of device systems.

• Oversee patients throughout all stages of the clinical process and provide education on Medtronic products.

• Offer clinical assistance during surgeries, re-programming, troubleshooting, and follow-up procedures in hospitals and clinics.

• Address technical inquiries from customers, patients, and colleagues.

• Keep an up-to-date knowledge of competitive products.

• Train and educate physicians, hospital staff, and office personnel on products and therapies through educational sessions, in-services, programs, seminars, and symposia.

• Support management and sales training by assisting in the onboarding of new district employees.

• Complete event reporting and documentation utilizing Medtronic technology tools.

• Process orders for outstanding purchase orders and product replacements.

• Collaborate with materials management to gather purchase orders for covered cases.

• Oversee case-coverage inventory, which includes transactions, cycle counts, product retrievals, inventory turnover, and expiration/hold controls.

• Contribute to the achievement of quarterly district, regional, and national initiative targets.

• Work alongside sales representatives to meet territory and district business objectives.

• Visit accounts to replenish literature and develop or maintain relationships with office staff.

• Regularly utilize tools such as Excel, mobile phones, iPads, laptops, and/or Samsung tablets.

• Manage business expenses and budgets within specified timeframes.

• Complete therapy training and corporate compliance training.

• Travel to cover district cases and occasionally assist with cases in other districts.

• Function as a field-based clinical resource for Neuromodulation Pain and Target Drug Delivery Therapies.

⛳️ Requirements

• High School Diploma or GED with a minimum of 4 years of clinical or medical sales experience; or an Associate Degree with at least 2 years of clinical or medical sales experience; or a Bachelor’s degree.

• Preferred: Bachelor’s degree in a health care related field.

• Preferred: Registered nurse or health care professional with experience in a sterile environment.

• Preferred: Clinical experience with implantable neurological products and patient care.

• Preferred: Experience in providing service to medical personnel regarding product use.

• Preferred: Background with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, operating room, pain management, or home health care.

• Preferred: Familiarity with basic reimbursement and healthcare environments.

• Strong organizational skills and the ability to perform well under pressure.

• Required to adhere to healthcare universal precautions to minimize exposure to infectious diseases and radiation.

• Willingness to work weekends, evenings, nights, and travel overnight as necessary.

• Capability to work effectively and independently with minimal guidance outside of clinical events.

• Availability to attend national meetings, district meetings, and training sessions as requested.

• Ability to wear a 7–9 lbs protective lead apron for extended periods in the operating room.

• Capability to lift up to 40 lbs.

• Ability to sit, stand, and/or walk for over 8 hours per day.

• Ability to frequently bend/stoop, squat, and maintain balance.

• Specific visual abilities include close vision, distance vision, depth perception, and the ability to adjust focus.

• Must possess a valid driver’s license and an active vehicle insurance policy; driving record will be reviewed.

• Expected to drive approximately 50% of the time within the assigned territory, which may include overnight travel.

• For degrees obtained outside the United States, the degree must meet the criteria set forth in 8 C.F.R. § 214.2(h)(4)(iii)(A).

• Must have unrestricted U.S. work authorization at the time of hire and throughout employment; sponsorship is not available for positions below the Principal level.

🏝️ Benefits

• Competitive salary.

• Flexible benefits package.

• Sales Incentive Plan (SIP).

• Health insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Paid sick time for temporary employees, as mandated by applicable state law.

• Commitment to equal employment opportunity and provision of reasonable accommodations.