Associate Clinical Specialist, CRM

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver comprehensive engineering, sales, educational, and technical assistance for Cardiac Rhythm Management products.

• Address inquiries from physicians, healthcare professionals, patients, and sales personnel in the field.

• Serve as a clinical liaison between the medical community and the business sector.

• Establish and maintain trustworthy business relationships with clients.

• Offer product knowledge and extensive clinical support.

• Keep up-to-date with CRM products, relevant technical insights, market trends, and industry competitors.

• Design, lead, and conduct training sessions and programs on CRM products for healthcare professionals.

• Provide supplementary support to CRM Sales Representatives.

• Operate independently while collaborating with engineers, technical experts, vendors, and customers.

• Travel around 20% of the time.

⛳️ Requirements

• Bachelor’s degree in Bio-Medical Engineering, a related field, or equivalent healthcare experience.

• A minimum of 0–2 years of relevant experience or a program certification from an accredited cardiac training program.

• Ability to obtain certification in CRM products.

• Knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.

• Familiarity with cath lab and operating room procedures and protocols.

• Advanced understanding of cardiac pacing systems.

• Capability to utilize engineering skills to interpret and resolve complex clinical challenges.

• Strong written and verbal communication abilities.

• Excellent interpersonal, presentation, analytical, and organizational skills.

• Proficient in meeting deadlines effectively.

• Detail-oriented and able to work independently.

• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers.

• Competent in managing multiple tasks simultaneously and efficiently.

• Proficient in computer skills, including Microsoft Office or equivalent software.

• Ability to create presentation materials using graphics, word processing, databases, and authoring software.

🏝️ Benefits

• Opportunities for career advancement with a global company.

• Complimentary medical coverage in the Health Investment Plan (HIP) PPO medical plan (eligibility in the following calendar year).

• Retirement savings plan with substantial employer contributions.

• Tuition reimbursement available.

• Freedom 2 Save program for student debt relief.

• FreeU educational benefit towards obtaining a bachelor’s degree.

• Recognition as a diverse and family-friendly workplace.