Associate, Business Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Assists with daily system operations, emphasizing EDI monitoring, testing and validation of NetSuite solutions, data maintenance, and operational follow-through.

• Serves as the initial point of contact for routine issues, ensuring that custom solutions function correctly, and provides dependable backup support for essential processes.

• Validates solutions, troubleshoots problems, analyzes structured data and text files, and confirms that systems operate as intended.

⛳️ Requirements

• 3 - 5 years of experience in systems, operations, analytics, or technical support.

• Experience with EDI is mandatory.

• Familiarity with NetSuite is preferred.

• Exposure to AI is an advantage.

• Comfortable engaging with structured data and files.

• Excellent documentation and communication abilities.

• Experience in communicating effectively with both external and internal partners, in written and verbal forms.

• Proactive in troubleshooting issues and finding solutions.

• Utilizes all available resources before seeking additional help.

• Open to collaborating with support and cross-functional teams to resolve issues.

• Willing to take on leadership roles.

• Capable of managing projects to completion.

• Committed to fully understanding existing processes and adhering to them until a change is necessary.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401K with a 6% match.

• Monthly reimbursements for wellness and home office expenses.

• Unlimited PTO along with 15+ paid holidays.

• Hybrid and flexible remote work schedule.

• Paid maternity and paternity leave.

• Bi-annual company-wide in-person team activities.

• Company-wide budget for continual education.

• Unlimited snacks.