Associate Account Sales Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• The Associate Account Manager is tasked with proactively managing and preserving relationships with current customers for ongoing commercial and industrial waste services within a designated territory.

• Engaging in outbound calls and handling inbound communications to maintain business with Republic Services' smaller, less complex commercial and industrial clients.

• Enhancing the penetration level within the existing customer base by promoting the complete range of Republic Services products.

• Acquiring and sustaining a comprehensive understanding of the Company’s services, business lines, pricing models, and offers additional services as needed for assigned existing customers.

• Executing contractual renewals with current customers to prolong the customer relationship and enhance customer profitability when suitable.

• Addressing all cancellation requests in accordance with the established escalation policy.

• Actively communicating with or responding to customers in support of company pricing initiatives.

• Utilizing Salesforce on a daily basis to schedule and document all activities, including calls, meetings, and proposals.

• Responsible for gathering customer emails, minimizing rate restrictions, and managing customer credits.

• Regularly convening with the Sales Manager to assess weekly customer retention and relationship activities, progress towards goals, and the status of key customer relationships.

⛳️ Requirements

• High school diploma or G.E.D. (Required)

• 0 - 2 years of customer service experience. (Required)

• Experience in the waste or transportation industry.

🏝️ Benefits

• Comprehensive medical benefits coverage, dental plans, and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO).