Associate Account Manager, Creative Studio

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the wider Account team to initiate, manage, and oversee creative projects, tasks, and workflows.

• Act as the main point of contact for stakeholders within the Creative Studio.

• Oversee projects from their inception and creative briefing to final delivery.

• Evaluate and validate creative briefs for clarity, completeness, and feasibility.

• Drive project prioritization and effectively communicate expectations, objectives, timelines, and scope.

• Lead and facilitate all stages of creative development, including kickoff, reviews, feedback management, revisions, pre-production, productivity and impact reporting, and project debriefs.

• Monitor scope changes, identify risks, and escalate off-brief requests or bottlenecks as necessary.

• Foster relationships with internal partners through proactive communication and dependable delivery.

• Offer strategic insights and recommendations throughout the project lifecycle.

• Conduct status meetings with internal client stakeholders, communicating priorities, progress, challenges, risks, changes, and dependencies.

• Assign and prioritize tasks across campaigns and deliverables.

• Oversee team bandwidth, optimize resource utilization, and adjust workloads as required.

• Evaluate and enhance creative workflows to boost efficiency and clarity.

• Define roles and responsibilities, optimize resource allocation, minimize bottlenecks, and streamline processes.

⛳️ Requirements

• 5–6+ years of experience in an advertising agency or in-house creative team in roles related to project management, account management, client-facing responsibilities, or a combination of marketing manager/account manager roles.

• Proficiency in marketing with the ability to interpret creative briefs effectively.

• Capability to align creative execution with business goals and objectives.

• Skill in developing marketing assets that prioritize audience needs.

• A positive, solution-focused, collaborative mindset, with the ability to navigate ambiguity comfortably.

• Ability to synthesize context, feedback, and insights into clear, actionable, and time-sensitive directions.

• Experience with project management tools such as Asana, Workfront, Monday, ClickUp, or Wrike.

• Background in account management and/or building workflows within project management software.

• Experience with consumers and/or healthcare providers.

• Proven track record of successfully commercializing products, especially in medical devices or pharmaceuticals.

• Demonstrated proficiency in utilizing project and resource management tools, workflow software, resource planning, and project dashboards.

• Typically requires a Bachelor’s degree along with a minimum of 5–8 years of relevant experience.

• Willingness to travel 5–15% as needed.

🏝️ Benefits

• A comprehensive benefits package.

• Opportunities for growth on a global scale.

• Access to career development through in-house training programs and/or qualified tuition reimbursement.

• Home office arrangements available.

• Flexible workplace options may be available for employees within commuting distance of a Dexcom site.

• Opportunity to work with life-changing CGM technology.

• In-house training programs and/or qualified tuition reimbursement.