Assistant Regional Sales Manager

📋 Description

• Assisting Sales & Account Management efforts.

• Serving as a primary link between the Regional Sales Manager and our wholesale clients.

• Managing a designated territory of 80–100 accounts by creating materials, coordinating follow-ups, and ensuring effective communication.

• Aiding in the onboarding process for new luxury retailers through management of setup, documentation, and training support.

• Organizing and confirming store visits, events, and training sessions; maintaining a regular touchpoint calendar for priority accounts.

• Helping to monitor performance against territory sales targets and creating reports, presentations, and customer-facing materials (PowerPoint).

• Providing assistance to Regional Sales Managers during their time off by handling orders in their absence.

• Entering and managing sales orders using MarketTime or SAP.

• Overseeing stock availability, backorders, and allocations across warehouses, keeping both customers and internal partners informed.

• Sending order confirmations and delivery updates to clients.

• Collaborating with Credit, Warehouse, and Customer Service to ensure accurate and timely order fulfillment.

• Assisting in the implementation of visual merchandising guidelines throughout the territory.

• Collecting and documenting photos, feedback, and observations from customer visits for brand consistency and visibility to leadership.

• Supporting product launches through sample coordination, order tracking, and customer education.

• Assisting in the preparation for seasonal product releases, trade events, and significant market moments.

• Keeping retailer information and sales data current across internal systems.

• Processing credits, returns, and new account setup forms as necessary.

• Helping to address common customer inquiries related to shipping, payments, or product availability.

• Serving as a primary resource for the Sales team’s administrative needs.

• Visiting National/Key accounts within your territory, providing feedback to the Key Account Manager, and assisting with visual merchandising as required.

• Managing a small portfolio of business and traveling within the assigned territory to ensure retailers receive personal visits when necessary.

• Enthusiastically representing Jellycat and enhancing brand awareness within the existing territory account base.

• Collaborating with your Team Leader to understand account tiers and establish travel schedules.

• Achieving sales growth and budget targets.

• Assessing which existing retailers align or do not align with Jellycat's merchandising and brand standards.

• Navigating challenging conversations when closing accounts that fail to meet Jellycat standards.

⛳️ Requirements

• 2–4 years of experience in a Sales Support, Sales Coordinator, or Assistant Sales Manager role — ideally within retail wholesale, consumer goods, or premium brands.

• Excellent customer service and communication abilities — you are friendly, professional, and confident in working with luxury accounts.

• Strong organizational skills with the capability to manage competing deadlines effectively.

• Proficiency in Excel, Outlook, and PowerPoint; experience with SAP or MarketTime is a plus.

• A keen attention to detail and a proactive mindset — you identify problems before they develop further.

• A genuine passion for Jellycat and our whimsical, high-quality brand.

• A collaborative spirit — you are a self-starter yet enjoy being part of a team that is building something exceptional.

🏝️ Benefits

• Bonus – Annual discretionary bonus linked to both company performance and personal contributions.

• Health Coverage – Medical (Blue Cross Blue Shield + generous Health Savings Account contribution), dental, vision, disability, and life insurance — most of which is covered by us.

• 401k – We match every dollar up to 5% of your salary. Free money for your future!

• 30 Days PTO – Prorated and loaded at the beginning of each year. Vacation and sick time combined, and available for your use.

• Employee Assistance Program – Confidential support for any challenges life may present.

• Social Events – An active social committee keeps the calendar filled with celebrations and enjoyable activities.