Assistant Manager – Operations, Trade Operations – Exports

This is a fully remote position, open to applicants in India.

📋 Description

• The successful candidate will oversee document verification and various miscellaneous tasks in accordance with the Bank's internal policies, standard operating procedures (SOPs), and ICC guidelines, while authorizing transactions within the processing system.

• Conduct sanction checks on relevant parties listed in the documents.

• Manage Trade Operations effectively.

• Responsible for authorizing and inputting transactions into the system, as well as preparing and authorizing relevant SWIFT messages.

• Undertake ad-hoc assignments as directed by the Team Head.

• Share any errors or knowledge gaps with the line manager/team to resolve customer service challenges.

• Ensure there is no revenue loss due to missed charges collection.

• Maintain no outstanding reconciliation entries in Nostro or Internal accounts.

• Manage customer expectations, contribute ideas, and engage in automation projects.

• Participate in Team Huddles, demonstrating teamwork to develop solutions for any issues.

• Ensure that solutions are implemented swiftly and work closely with the onshore unit to guarantee seamless client delivery.

• Address any audit observations promptly and effectively.

• Ensure efficient transaction processing, compliance with service standards, and the delivery of high-quality services to both internal and external customers.

• Serve as an authorizer/maker for Import LG issuance, amendments, cancellations, and similar stages for Standby Letters of Credit and claims.

• Ensure strict adherence to the practices and procedures outlined in the relevant manual during transaction processing.

• Propose actions regarding changes in law, International Chamber of Commerce rules, government regulations, and bank policies that may impact the import landscape.

⛳️ Requirements

• Bachelor's Degree.

• A minimum of 9-12 years of relevant experience in Trade Operations.

• Expert-level knowledge in document verification.

• Expert-level understanding of accounting entries and user acceptance testing (UATs).

• Familiarity with amortization principles.

• Strong communication skills, team management abilities, and interpersonal skills.

• Proficient in MS Office (Word and Excel).

• Detail-oriented with strong analytical skills and interpersonal capabilities.

• Ability to work under pressure, possessing excellent organizational skills and being a good team player.

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Supportive and collaborative work environment.

• Employee recognition programs and incentives.