Area Claims Supervisor

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee, mentor, train, and assess Crop Insurance Adjusters throughout Ohio.

• Conduct performance evaluations and succession planning initiatives.

• Provide daily field assistance.

• Supervise claims processing to ensure precision, promptness, and adherence to company policies, federal and state laws, and RMA guidelines.

• Assign claims, review and approve tasks, assist with reserve determinations, and escalate intricate, sensitive, or contested claims.

• Collaborate with Claims Management, Compliance, and Underwriting to achieve business goals and address field-related issues.

• Monitor Loss Adjuster Expenses (LAE).

• Manage staffing and workload allocation, adjusting claims structure to meet evolving market or territory demands.

• Respond to agent inquiries and concerns.

• Create and deliver training for adjusters while promoting best practices.

• Facilitate the effective use of claims systems and internal tools.

• Uphold clear communication, professionalism, and the core values of ProAg.

⛳️ Requirements

• A bachelor’s degree in agriculture, a related discipline, or equivalent education and/or experience is preferred.

• Current Claim Adjuster Proficiency Program (CAPP) certification is necessary.

• At least three years of relevant and progressive experience in crop insurance within Claims or Compliance.

• Comprehensive understanding of adjusting practices, standards, procedures, and appropriate use of essential adjusting equipment.

• Outstanding organizational and analytical abilities with the capacity to manage multiple tasks concurrently.

• Frequent travel is required.

• Capability to effectively lead and support a remote, field-based team.

🏝️ Benefits

• Competitive salary and a comprehensive benefits package.

• Strong learning culture with continuous development opportunities.

• Opportunities for professional growth and career progression.

• Comprehensive medical, vision, and dental insurance, with coverage starting on your first day of employment.

• Basic life and disability insurance.

• 401(k) plan featuring a 6% company match.

• 20 days of paid time off (PTO).

• Three floating holidays.

• Approximately 10 paid holidays.

• Volunteer time off.

• Paid parental leave.

• Award-winning wellness program that includes mental health services, fitness network memberships, and a complimentary Headspace subscription.

• Student loan matching program.

• Employee discount program.