Architect

This is a fully remote position, open to applicants in India.

📋 Description

• Design, document, and maintain comprehensive Citrix architecture across on-premises, DaaS, hybrid, multi-site, and disaster-recovery environments.

• Create high-level and low-level designs, reference architectures, standards, and build guides.

• Establish capacity planning, sizing, scalability, and high-availability strategies for Citrix infrastructure and VDA workloads.

• Develop secure remote access solutions utilizing NetScaler Gateway/ADC, SAML, MFA, and Entra ID.

• Act as the Tier 3/final escalation point for intricate, high-impact Citrix incidents.

• Conduct root-cause analysis for logon, session, graphics, VDA registration, and profile issues.

• Collaborate with Citrix and other vendors to drive support cases to resolution.

• Document RCA findings and produce knowledge-base articles and runbooks.

• Oversee CVAD upgrades, Citrix DaaS migrations, component upgrades, testing, cutovers, and rollback planning.

• Manage project plans, timelines, risks, communications, change management, and post-implementation reviews.

• Assess UPM versus FSLogix and design, tune, and migrate profile architectures.

• Lead POCs and pilots for new Citrix, virtualization, cloud, GPU, analytics, and secure-access technologies.

• Direct approved solution rollouts through design, build, testing, and operational handover.

• Enhance logon times, session performance, user experience, and resource utilization.

• Automate deployment, image management, and configuration using PowerShell, REST APIs, Terraform/Ansible, and CI/CD pipelines.

• Define strategies for monitoring, alerting, health-checks, patching, lifecycle management, golden-image maintenance, and application packaging.

• Establish security baselines, hardening standards, certificate management, vulnerability remediation, and DR/BCP testing.

• Provide technical leadership and mentorship to Citrix engineers and support teams.

• Collaborate with Citrix, Microsoft, and other vendors; contribute to roadmaps, budgets, and licensing strategies.

• Develop diagnostic playbooks, training materials, recorded sessions, runbooks, and lessons-learned libraries.

• Mentor Systems Engineers and conduct knowledge-transfer sessions and training.

• Lead AI-assisted analysis of Citrix configurations, GPO data, knowledge articles, and best-practice documentation.

• Create or guide the development of PowerShell and Python scripts for GPO auditing, data extraction, and cross-environment comparison.

• Partner with tooling teams to productionize AI-based GPO audit and Citrix policy-analysis capabilities.

• Utilize GitHub for Citrix automation and innovation.

⛳️ Requirements

• 8–12+ years of experience in end-user computing, including 5+ years in Citrix CVAD architecture and engineering.

• Expert-level knowledge of Citrix CVAD, Citrix DaaS, StoreFront, NetScaler/ADC, PVS/MCS, Director, and WEM.

• Proven track record of delivering major upgrades (CVAD LTSR/CR) and migrations.

• Hands-on experience with UPM and FSLogix, encompassing design, migration, and troubleshooting.

• Strong understanding of Windows Server/Client, Active Directory, Group Policy, DNS, DHCP, PKI, networking, and storage.

• Experience with hypervisors and cloud platforms (VMware vSphere, Hyper-V, Nutanix AHV, Azure, AWS).

• Proficient in PowerShell scripting and automation.

• Capable of utilizing AI tools to construct and troubleshoot PowerShell/REST/Terraform automation for Citrix, with GitHub source control, pull request review, and CI/CD workflows.

• Demonstrated ability to lead POCs, solution deployments, and cross-functional projects.

• Strong troubleshooting, analytical, and communication skills.

• Preferred: Citrix certifications (CCP-V, CCE-V, or current Citrix Virtual Apps and Desktops certifications).

• Preferred: Microsoft certifications (Azure, Windows Server, Microsoft 365).

• Preferred: Experience with ITIL processes, change management, Agile/hybrid project delivery, Azure Virtual Desktop, or VMware Horizon.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and certifications.

• Flexible working hours and remote work options.

• Collaborative and supportive work environment.