AR Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Provide administrative and collection support for the Accounts Receivable Manager and the designated account portfolio.

• Collaborate with sales and administrative teams to enhance sales, achieve cash flow objectives, and reduce delinquent receivables and bad-debt losses.

• Reach out to customers for payment and balance collection while aligning with sales targets and maintaining customer relationships.

• Negotiate and establish payment arrangements with overdue accounts within authorized limits.

• Process payments via check, ACH, and credit card.

• Assist customers with Electronic Invoice Presentment and Payment (EIPP) access and online transactions.

• Initiate Notice to Owner (NTO) and lien documentation; oversee and uphold Lien/Bond rights; execute lien waivers and file Lien/Bond Claims.

• Prepare and dispatch statements, invoices, and AIA billings; keep HighRadius/Oracle distribution records up to date.

• Coordinate outgoing mail and supporting documents for customers.

• Support Accounts Receivable Management efforts to monitor and enhance collection processes.

• Maintain up-to-date customer collection notes in the record-keeping system.

• Address discrepancies, disputes, short payments, and payment inquiries for both internal and external customers.

• Appropriately escalate issues and respond promptly to customer requests.

• Assist with month-end close activities and ad hoc reporting.

• Execute other assigned duties and responsibilities.

⛳️ Requirements

• Must be at least 18 years of age.

• 1 to 3 years of experience in credit and collections or billing is required.

• Basic knowledge of accounting and finance is essential.

• Previous experience in building materials distribution, construction, or insulation is advantageous.

• Preferred experience with Lien and Bond processes.

• Proficiency in Microsoft Office, Outlook, and ERP systems is necessary.

• Advanced skills in Excel and Oracle are highly desirable.

• Eligibility to obtain Notary certification upon hiring.

• A High School diploma or GED is required.

• A valid driver’s license is necessary if operating a Company Vehicle.

• Occasional opportunities for local or national travel may arise.

• Excellent written and verbal communication skills are a must.

• Strong attention to detail, integrity, and professionalism are required.

• Ability to work in a standard office environment, including the ability to stand, bend, lift packages under 10 lbs., and remain stationary for extended periods.

• Capability to regularly input and retrieve data from an automated/computerized system.

🏝️ Benefits

• Competitive Compensation.

• Medical, Dental, and Vision coverage.

• Strive Wellness Program.

• 401(k) Matching.

• Paid Holidays and Paid Time Off (PTO) for all positions.

• AssuredExcellence®: minimal to no cost medical care and prescription drugs.

• Flexible Spending Accounts (FSA): Healthcare and Dependent care.

• Health Spending Account (HSA): with employer contribution.

• Life & Disability Insurance.

• Employee Assistance Program (EAP): providing in-person counseling, assistance, and resources for family matters, legal and financial issues, etc.

• Employee Referral Bonus.

• Paid Military Leave.

• Tuition Reimbursement.

• Length of Service Award.

• Variable compensation may be offered.