AR Billing Analyst

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the daily, weekly, and monthly billing processes, ensuring that accurate data is sourced from the ERP/CRM system and that invoices are generated and sent to customers in accordance with established terms and deadlines.

• Review all sales orders, contracts, and accompanying documentation to confirm that billing information (pricing, discounts, terms, customer details) is accurate prior to invoice generation.

• Ensure that all invoices adhere to local, state, and international tax regulations, sales tax exemptions, and contractual agreements (e.g., milestone billing, recurring subscriptions).

• Conduct regular reconciliation of the Accounts Receivable sub-ledger with the General Ledger, investigating and resolving discrepancies related to unapplied cash, misposted charges, or billing inaccuracies.

• Act as the main point of contact for intricate billing disputes and inquiries from customers and internal teams, researching issues, issuing credit memos or adjustments, and clearly communicating resolutions.

• Identify potential opportunities to automate or enhance the billing workflow, minimizing manual errors, and boosting the efficiency of the cash collection process.

• Support the Accounting team with period-end closing tasks, which include preparing billing accruals, deferred revenue schedules, and summary reports associated with invoicing activities.

⛳️ Requirements

• A minimum of 2-3 years of demonstrated experience in an Accounts Receivable, Billing, or Sales Operations position, ideally within a high-volume environment.

• Strong practical experience with a major ERP system and/or specialized billing software.

• Advanced skills in Microsoft Excel (including pivot tables, VLOOKUP, and large data manipulation) for reconciliation and reporting purposes.

• Exceptional accuracy and attention to detail are essential for identifying and preventing billing errors.

• Excellent written and verbal communication abilities; capable of explaining complex billing issues to non-financial personnel (Sales, Operations) and customers.

• Proven track record of professionally managing and resolving billing discrepancies and complex customer concerns.

• Bachelor’s degree required, preferably in Business Administration, Finance, Accounting, or a related quantitative discipline.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development