Appraisal Project Manager

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Input and validate new assignments while proactively overseeing projects, including managing cycle times.

• Keep comprehensive documentation and regularly update the status of files.

• Relay project updates to clients and provide timely proactive communication.

• Allocate, oversee, and monitor field appraisal teams effectively.

• Work in tandem with the Quality Assurance team to guarantee a high-quality final product.

• Deliver outstanding customer service through phone and email, evaluate client requirements, and offer suitable solutions.

• Maintain ongoing communication with field teams.

• Respond to incoming calls and emails promptly and professionally.

• Examine appraisal reports for accuracy, completeness, and compliance with industry standards and regulations.

• Process invoices according to contractual obligations and maintain accurate documentation.

• Provide insights on operational challenges and inefficiencies to facilitate process enhancements.

• Assist with additional tasks as required.

⛳️ Requirements

• A high school diploma or GED is mandatory.

• Experience with insurance claims is preferred.

• Knowledge of Xactimate and Xactanalysis is advantageous.

• Excellent organizational, documentation, and communication abilities.

• Capability to stay calm, focused, and effective in a dynamic work environment.

• Strong attention to detail with a dedication to precise and thorough file documentation.

• Ability to collaborate and share job management responsibilities within a team setting.

• A growth mindset with a readiness to propose enhancements and promote open communication.

• Proficient in Microsoft Office, web browsers, and PDF tools, with a quick aptitude for learning internal systems.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.