This is a fully remote position, open to applicants in United States.

📋 Description

• Your daily responsibilities will involve reaching out by phone to existing customers, re-establishing connections, and scheduling their next service appointment.

• This role does not require aggressive selling — it focuses on warm outreach, providing a friendly reason for customers to agree, and securing appointments on the calendar.

• In addition to making calls, you will maintain a national appointments calendar efficiently and manage rescheduling seamlessly.

⛳️ Requirements

• Demonstrated experience with high call volumes — in roles such as call center, inside sales, business development representative (BDR), customer service, or busy retail/support environments.

• Possess a warm and positive demeanor on the phone, with the ability to remain motivated even in response to a “no.”

• Comfortable with technology (you don’t need to be an engineer, but you should be familiar with discussing devices and systems); experience with CRM systems is beneficial, and knowledge of Microsoft Dynamics is a plus.

• Must be organized and self-motivated to take ownership of your responsibilities in a fully remote position.