Appointment Setter, Data Entry VA

This is a fully remote position, open to applicants in United States.

📋 Description

• Monitor and oversee incoming leads from Facebook, Instagram, and TikTok.

• Follow up with current leads from social media platforms.

• Disable the chatbot during manual client follow-ups.

• Address basic client inquiries via chat.

• Schedule appointments and keep clients updated.

• Adhere to provided Standard Operating Procedures (SOPs) and training materials.

• Convert social media leads into scheduled appointments.

• Review appointments in Google Calendar and transfer details into Google Sheets.

• Maintain precise business data trackers.

• Organize treatment details using Google Photos and document the brow method or service performed.

• Assist with backlogged data entry and continuous record maintenance.

• Support posting content on Instagram and other social media channels as necessary.

• Meet booking targets and ensure professional, responsive communication.

⛳️ Requirements

• Prior experience as a Virtual Assistant, Appointment Setter, Customer Support Representative, or Administrative Assistant is preferred.

• Strong written communication skills in English.

• Comfortable engaging with clients through chat and social media messaging.

• Excellent attention to detail and strong organizational skills.

• Ability to work independently and adhere to established SOPs.

• Reliable, proactive, and capable of efficiently managing repetitive administrative tasks.

• Basic customer service skills with a friendly and professional demeanor.

• Ability to close sales effectively.

• Minimum availability of 10 hours per week.

• Willingness to work during the client's business hours and within their time zone.

• Familiarity with Facebook, Instagram, TikTok, Google Sheets, Google Calendar, and Google Photos.

🏝️ Benefits

• Performance bonuses may be awarded for surpassing booking targets.

• Semi-flexible shift options available.

• Additional hours may be presented as business needs expand.