Applied AI Engineer – Finance Super App

This is a fully remote position, open to applicants in Austria.

📋 Description

• Development of AI-driven workflows, assistants, agents, and automation systems.

• Implementation of AI in areas such as customer service, CRM, onboarding, claims, renewals, payments, operations, and internal tools.

• Collaboration with product and engineering teams to transform manual processes into scalable AI-native systems.

• Establish integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.

• Design evaluation, monitoring, and fallback flows to ensure AI outputs are useful, safe, and reliable.

• Rapid prototyping, testing with users or operators, and transitioning successful solutions into the production environment.

• Enhancement of speed, quality, and consistency across workflows where AI delivers genuine business value.

⛳️ Requirements

• Strong software development experience, preferably with Python and backend systems.

• Practical experience with LLM APIs, agents, RAG, workflow automation, or AI tools.

• Ability to connect AI systems with real products, data, and operational processes.

• Good judgment on where AI is beneficial and where rule-based systems or human oversight are preferable.

• Understanding of evaluation, accuracy, latency, cost, privacy, and failure modes.

• Quick builder capable of deploying prototypes, tests, and functional systems.

• Experience in fintech, insurance, support process automation, CRM, or operational workflow automation is a significant advantage.

🏝️ Benefits

• Flexible working environment

• Technical training