Applied AI Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Develop AI agents, workflows, tools, and automations that address real challenges in customer service, product management, and operations.

• Utilize LLMs, retrieval systems, tool integration, evaluations, guardrails, and automation to enhance practical financial workflows.

• Design AI-assisted experiences for onboarding, customer support, KYC, risk assessment, CRM, operations, document management, and product intelligence.

• Collaborate with product and engineering teams to determine valuable projects, then rapidly implement and refine them in a production environment.

• Focus on real-world constraints such as accuracy, hallucination risk, latency, cost, security, compliance, and user trust in your designs.

• Transform manual processes into dependable AI-enabled systems that are capable of scaling effectively.

⛳️ Requirements

• Practical engineering skills are essential; this role requires more than just AI strategy or management experience.

• Proven experience in building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enhanced tools.

• Strong programming skills in Python, TypeScript, JavaScript, or a similar technology stack.

• Good judgment regarding what processes should be automated versus those that should remain manual.

• Capable of delivering functional systems, assessing quality, and enhancing reliability over time.

• Experience in fintech, banking, support automation, risk management, KYC, fraud detection, CRM, or operations automation is highly advantageous.

🏝️ Benefits

• English is the primary working language among our global teams, and strong English communication skills are required.