Applied AI Engineer – AI Neobank App

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop workflows, assistants, agents, and automation systems powered by AI.

• Implement AI solutions in areas such as customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.

• Collaborate with product and engineering teams to transform manual processes into scalable AI-native systems.

• Create integrations with large language models (LLMs), internal data, APIs, documents, knowledge bases, and business systems.

• Design evaluation, monitoring, and fallback processes to ensure AI outputs are effective, safe, and dependable.

• Rapidly prototype, test with users or operators, and then move successful solutions into production.

• Enhance speed, quality, and consistency across workflows by leveraging AI where it delivers tangible business benefits.

⛳️ Requirements

• Solid foundation in software engineering, ideally with expertise in Python and backend systems.

• Practical experience in working with LLM APIs, agents, retrieval-augmented generation (RAG), workflow automation, or AI tools.

• Capable of integrating AI systems with real products, data, and operational workflows.

• Possesses good judgment in determining where AI is beneficial versus where rule-based systems or human oversight are preferable.

• Knowledgeable about evaluation metrics, accuracy, latency, costs, privacy considerations, and potential failure modes.

• A quick builder who can prototype, test, and deliver practical systems efficiently.

• Background in fintech, insurance, support automation, CRM, or operations automation is highly advantageous.

🏝️ Benefits

• English serves as our primary working language across global teams, and strong English communication skills are essential.