Applied AI Engineer – AI Neobank App

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Develop AI-enhanced workflows, assistants, agents, and automation systems.

• Implement AI in various areas including customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.

• Collaborate with product and engineering teams to transform manual processes into scalable AI-driven systems.

• Create integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.

• Design evaluation, monitoring, and fallback processes to ensure AI outputs are effective, safe, and dependable.

• Rapidly prototype, conduct user or operator testing, and then productionize successful solutions.

• Enhance speed, quality, and consistency across workflows by utilizing AI where it generates tangible business value.

⛳️ Requirements

• Strong foundational knowledge in software engineering, ideally with Python and backend systems.

• Practical experience in building with LLM APIs, agents, RAG, workflow automation, or AI tools.

• Ability to connect AI systems with real product, data, and operational workflows.

• Sound judgment on where AI is beneficial and where rule-based systems or human oversight are preferable.

• Knowledge of evaluation, accuracy, latency, cost, privacy, and potential failure modes.

• Quick to prototype, test, and deploy practical systems.

• Experience in fintech, insurance, support automation, CRM, or operations automation is a significant plus.

🏝️ Benefits

• English is the primary working language across our global teams, so strong English communication skills are essential.