Applied AI Engineer – AI Neobank App

This is a fully remote position, open to applicants in Australia.

📋 Description

• Develop workflows, assistants, agents, and automation systems powered by AI.

• Implement AI solutions across customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.

• Collaborate with product and engineering teams to transform manual processes into scalable AI-native systems.

• Create integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.

• Design evaluation, monitoring, and fallback processes to ensure AI outputs are effective, safe, and dependable.

• Rapidly prototype, test with users or operators, and then productionize successful solutions.

• Enhance speed, quality, and consistency across workflows by leveraging AI where it delivers genuine business value.

⛳️ Requirements

• Solid foundation in software engineering, ideally with Python and backend systems.

• Practical experience in building with LLM APIs, agents, RAG, workflow automation, or AI tools.

• Capable of integrating AI systems with actual product, data, and operational workflows.

• Strong judgment regarding the application of AI versus rule-based systems or human review.

• Knowledgeable in evaluation, accuracy, latency, cost, privacy, and failure modes.

• Quick builder who can prototype, test, and deploy effective systems.

• Background in fintech, insurance, support automation, CRM, or operations automation is a significant advantage.

🏝️ Benefits

• Flexible work arrangements