Applications Systems Analyst, Programmer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct analysis, testing, troubleshooting, and maintenance of the USCIS Centralized Data Repository (CDR) and OAIS Centralized Reporting System (OCRS) user interface.

• Execute and evaluate application enhancements and system modifications as requested and authorized by USCIS.

• Assist with the integration of CDR/OCRS with reporting data sources, underlying databases, and related applications.

• Provide support for application and database upkeep within the AWS-hosted environment.

• Aid in enhancing OCRS user interface functionality, including integration with USCIS Identity, Credential, and Access Management (ICAM) Single Sign-On (SSO).

• Identify application defects, examine system performance issues, and coordinate necessary corrective measures.

• Assist in identifying and rectifying application security vulnerabilities, including required patches and upgrades.

• Conduct functional, regression, and user acceptance testing in collaboration with USCIS and technical stakeholders.

• Create and maintain application documentation, technical procedures, user manuals, and records of system changes.

• Document and manage approved technical modifications using Jira, Confluence, and SharePoint.

• Work in partnership with technical teams, government personnel, and external vendors to ensure system functionality and facilitate operational enhancements.

⛳️ Requirements

• Associate's degree or higher.

• At least 5 years of experience in the Information Technology sector.

• Proficient in analyzing, testing, troubleshooting, and maintaining information technology applications.

• Capable of supporting application improvements, technical documentation, and system maintenance tasks.

• Strong analytical, troubleshooting, and communication abilities.

• Effective collaboration skills with technical teams and government stakeholders.

• Experience in supporting web-based applications and enterprise reporting systems.

• Knowledge of AWS cloud infrastructure and Amazon S3.

• Familiarity with SQL databases, queries, or database maintenance practices.

• Understanding of application development, debugging, and software testing methodologies.

• Experience integrating applications with SSO or ICAM solutions.

• Familiarity with tools such as Jira, Confluence, or SharePoint.

• Awareness of federal information security requirements, Section 508 accessibility standards, and application change management processes.

• Prior experience in supporting DHS, USCIS, or other federal government IT environments.

• Must meet eligibility criteria for access to relevant government information and systems.

• Required to obtain a satisfactory USCIS Enter-on-Duty (EOD) determination before commencing work.

• Must be able to obtain and maintain the necessary government suitability determination.

🏝️ Benefits

• Mentorship and a collaborative work atmosphere.

• Opportunities for career advancement and contributions to strategic objectives.