Application Support Engineer

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Deliver technical assistance for enterprise-level application systems.

• Address general inquiries and resolve trouble tickets promptly.

• Investigate, diagnose, and troubleshoot issues while proactively identifying potential solutions.

• Determine the root causes of application errors and escalate significant concerns.

• Document procedures and monitor application performance metrics.

⛳️ Requirements

• A bachelor's degree in software engineering or a related field.

• Experience as an application support engineer in a comparable domain.

• Demonstrated experience in supporting Java applications.

• Proficient with Spring Boot, JVM, JMeter & JBoss, Spring Integration, Linux, Microservices, SQL, Incident Management, and SRE.

• Familiarity with Application Performance Management, shell scripting, and some basic coding experience in Java.

• Experience with DevOps will be regarded as an advantage.

• Candidates must be open to working in shifts.

🏝️ Benefits

• Clear scope with no ambiguity regarding deliverables.

• Opportunity for repeat engagements based on performance.