Application Engineer, CAD/CAM

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer technical and sales assistance to customers, clients, dealers, and partners.

• Provide pre-sales technical support by posing relevant questions and showcasing applicable solution examples for manufacturing challenges.

• Implement software and conduct thorough post-sales training for customers.

• Resolve intricate technical issues in conjunction with both internal and external stakeholders.

• Foster sales growth and contribute to enhanced revenue.

• Track market trends and ensure activities align with established schedules.

• Guarantee the timely fulfillment of commitments.

• Oversee and prioritize various support requests and projects.

⛳️ Requirements

• Minimum of 3 years of experience in manufacturing and/or CNC programming.

• Experience in programming various parts, materials, and metal-removing processes.

• Comprehensive understanding of CNC machining, CNC control systems, and CNC machine tools.

• Familiarity with CAD/CAM software.

• Experience with milling and turning machines; multi-axis experience is preferred.

• Proficient in using and troubleshooting software applications.

• Strong knowledge of GD&T.

• Excellent computer skills, including proficiency in MS Office Tools and familiarity with Salesforce.

• Outstanding written and verbal communication skills in English.

• Strong interpersonal skills with the ability to build customer relationships.

• Excellent problem-solving capabilities and an analytical mindset.

• Well-developed organizational and time-management skills.

• Ability to manage and prioritize multiple support requests and projects with resilience.

• Self-motivated, independent, and highly goal-oriented.

• Passion for innovative technologies and solutions.

• Must reside in the US West region.

• Valid driving license is required.

• Willingness to travel domestically and occasionally internationally.

🏝️ Benefits

• 15 paid vacation days to begin with.

• 13 paid company holidays.

• Variable compensation in addition to a fixed salary.

• 100% remote work opportunity.

• Direct deposit payroll available.

• Flexible spending reimbursement account for medical expenses on a pre-tax basis.

• Comprehensive medical, dental, and vision group insurance.

• Disability insurance coverage.

• Life insurance benefits.

• Simple IRA retirement plan with company matching up to 3%.

• No vesting period required.

• Targeted job-related training initiatives and workshops.

• Dynamic and highly motivated team atmosphere.

• International working environment.

• Open-minded culture with flat hierarchies.

• High level of creative freedom.