Application Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide technical presentations, demonstrations, and proofs of concept for potential customers regarding products and solutions.

• Offer technical insights to the sales team during the proposal creation process.

• Develop technical content related to products for regional marketing initiatives.

• Represent the organization at trade shows, seminars, webinars, and various industry events.

• Organize and facilitate training sessions and workshops for customers and resellers.

• Oversee complex technical support cases for Cimatron CAD products and solutions.

• Address customer issues within service level agreements and ensure customer satisfaction.

• Manage implementation projects that involve installation, configuration, and optimization of workflows.

• Guide reseller application engineers and promote technical development.

• Create and maintain documentation for configurations, customizations, and best practices.

• Relay customer feedback and solution requests to the product team.

• Engage in beta testing and assess new product releases.

• Report software bugs and suggest improvements to the development team.

• Stay informed about CAD/CAM/CAE technology, mold design and manufacturing trends, and competitive technologies.

⛳️ Requirements

• A bachelor’s or master’s degree in mechanical engineering, manufacturing engineering, tool design, or a related field.

• Over 10 years of experience in the CAD/CAM industry, particularly in mold design and manufacturing.

• Practical experience with Cimatron or similar CAD/CAM systems.

• Familiarity with plastic injection molding flow simulation software, such as Inspire Mold, is preferred.

• Overall knowledge of CAM programming is beneficial.

• Strong understanding of mold design and manufacturing processes.

• Expertise in mold design utilizing CAD/CAE tools.

• Proficiency in Cimatron CAD, Mold, and Electrode, or equivalent CAD/CAM software.

• Demonstrated leadership and mentoring capabilities.

• Ability to work both independently and collaboratively within a team.

• Capacity to manage multiple projects and prioritize tasks effectively.

• Excellent communication and presentation skills.

• Strong analytical thinking and problem-solving capabilities.

• Customer-focused approach aimed at delivering solutions.

• Willingness to travel 40–50% for visits to prospects, product demonstrations, proofs of concept, customer training, implementations, and industry events.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible working hours and potential for remote work.

• Comprehensive health and wellness benefits.

• Supportive and innovative work environment.