Application Analyst I

This is a fully remote position, open to applicants in Alabama, +9 more states.

📋 Description

• Assist in performing analysis and design activities for application systems, which includes gathering requirements, creating specifications, configuring, documenting, testing, and implementing solutions.

• Provide support for applications, troubleshoot issues, offer training, and generate reports.

• Conduct design analysis for applications, plan implementations, and optimize the benefits of the applications.

• Acquire a solid understanding of assigned applications along with the associated development and maintenance tools.

• Aid in resolving issues, monitor them, and deliver updates to colleagues, leadership, and clients under supervision.

• Support designated tasks and projects while ensuring deadlines are met under supervision.

• Assist in gathering requirements and developing an understanding of client business needs, organizational structure, and supported applications.

• Create reference materials, status reports, and documentation for the applications and related technologies being supported.

• Engage in departmental initiatives and processes, contributing to a positive and collaborative work environment.

• Log work efforts, including time, tasks, projects, incidents, and enhancements, and communicate work status in a timely manner.

• Participate in an on-call rotation during business hours, after hours, on weekends, and holidays under supervision.

• Travel occasionally as necessary.

⛳️ Requirements

• An Associate’s degree in computer science, information systems, healthcare, business, or two years of relevant experience may substitute for a degree.

• No previous experience is required.

• Obtain and maintain at least one vendor and/or industry certification or proficiency as specified by management.

• Strong skills in organization, problem-solving, analysis, oral and written communication, and presentations.

• Capability to work independently and collaboratively while managing multiple tasks and meeting deadlines.

• Qualities of dependability, accountability, curiosity, adaptability, commitment to continuous learning, appropriate escalation of issues, and adherence to departmental processes and documentation standards.

• Understanding of clinical and compliance implications, along with a respect for confidential information.

• Ability to thrive in a matrixed environment and develop an understanding of Bimodal work principles.

• Availability during primary business hours from Monday to Friday, with potential for weekend and holiday work.

• Ability to provide after-hours on-call support.

• Willingness to travel occasionally.

🏝️ Benefits

• Comprehensive Medical, Dental, & Vision Benefits.

• Employer Funded Pension Plan, with vesting after five years.

• Voluntary 403B retirement plan.

• Paid Time Off (accrued from the first day of employment).

• Onsite fitness studios and discounts at Carilion Wellness centers.

• Access to the health and wellness app, Personify Health.

• Discounts on childcare services.

• Opportunities for continued education and training.