Application Analyst – Ambulatory

This is a fully remote position, open to applicants in Kansas, +3 more states.

📋 Description

• Deliver daily technical support to end-users by troubleshooting issues, addressing inquiries, and resolving system errors to guarantee seamless usage of the EHR system.

• Conduct routine maintenance activities, such as applying software updates, patches, and upgrades, to maintain the stability and security of the EHR system.

• Engage in testing and validation processes for system modifications, enhancements, and upgrades, adhering to established change management protocols.

• Assist in the configuration and customization of the EHR system to align with the specific requirements and workflows of healthcare providers and organizations implementing approved operational optimizations.

• Work collaboratively with cross-functional teams, including IT specialists, clinicians, administrators, and vendors, to support EHR initiatives and projects while facilitating effective communication and coordination.

• Keep precise documentation of system configurations, user procedures, and support issues.

⛳️ Requirements

• Bachelor's Degree is required.

• 3 - 5 years of relevant IT or healthcare experience is required.

• Epic Implementation experience is preferred.

• Certification in one or more Epic Applications is mandatory.

• Strong analytical, organizational, and verbal communication skills.

• Capability to work both independently and as part of a team.

• Familiarity with healthcare business processes and technologies.

• Proficiency in desktop tools, including Word, Excel, and PowerPoint.

🏝️ Benefits

• PTO

• 401(k)

• Medical and dental plans

• Comprehensive benefits package