AP/AR Support Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assist with the daily operations of Accounts Receivable and Accounts Payable.

• Accurately and promptly apply customer payments.

• Investigate and reconcile unapplied cash and customer credits.

• Oversee assigned customer accounts and aid in collections follow-up.

• Handle return authorizations and customer credits.

• Release orders, pro formas, and credit holds when appropriate.

• Address customer inquiries related to invoices, credits, and payments.

• Manage the processing of invoices and check requests.

• Keep vendor records and banking information updated.

• Assist with payment processing and electronic invoice workflows.

• Act as a backup for Accounts Payable processing and check runs.

• Process freight billings and credits related to fulfillment.

• Contribute to ERP process enhancements and testing activities.

• Aid in documentation and process updates.

• Provide support across finance operations as necessary.

• Identify opportunities for process improvements and assist in their implementation.

• Maintain precise records and promote effective use of Business Central and related systems.

⛳️ Requirements

• Proficient in Microsoft Office, especially Excel and Outlook.

• Experience with ERP/accounting systems is required.

• Microsoft Business Central experience is preferred.

• Excellent organizational skills and a keen attention to detail.

• Capable of managing multiple priorities and adhering to deadlines.

• Strong verbal and written communication abilities.

• Excellent customer service orientation and professional problem-solving skills.

• Prior experience in accounts receivable, cash application, collections, or accounts payable is preferred.

• High School Diploma or equivalent qualification.

• Access to high-speed internet with a minimum of 25 Mbps download and 5 Mbps upload speeds.

• A reliable, available, accessible, and secure internet connection for remote work.

• Ability to participate in virtual meetings, including those requiring camera usage.

🏝️ Benefits

• Opportunity for remote work.

• Half-day Friday schedule from April through October.

• Generous paid time off (PTO).

• Retirement benefits.

• Life and disability insurance coverage.

• Comprehensive healthcare benefits.

• Wellness initiatives.

• Family benefits.

• Tuition reimbursement and support for professional development.

• Limited travel may be necessary for company/team events.