Analista de TI SR – Especialista de Infraestrutura e Suporte

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and monitor the infrastructure of Windows servers and the corporate network (LAN/WAN/Wi-Fi).

• Manage accounts, permissions, and access through Active Directory and LDAP/ITIM tools.

• Provide advanced technical support to users, resolving high-complexity issues.

• Develop scripts to automate repetitive tasks and backup/maintenance routines.

• Monitor information security at the endpoint level and within the network, mitigating vulnerabilities.

• Assist in planning and executing improvements related to cabling and physical/logical infrastructure.

⛳️ Requirements

• Advanced Microcomputer Skills: Complex diagnosis of hardware and software, desktop operating systems (Windows/Linux), and productivity tools.

• Windows Servers: Installation, configuration, administration, and maintenance of Windows Server environments.

• Identity and Access Management: Proficiency in Active Directory (AD), LDAP, and identity governance tools (such as ITIM / IBM Security Verify Governance or similar).

• Network Infrastructure: Solid knowledge in configuring switches, routing, network protocols (TCP/IP, DNS, DHCP, VPN), structured cabling, and corporate Wireless environments.

• Cybersecurity: Implementation of best security practices, patch management, firewalls, endpoint protection, and basic incident response.

• Intermediate Programming: Ability to create automation scripts (PowerShell, Python, or Bash) to optimize IT processes.

• User Support: Experience in consultative service, ticket management (SLA), and specialized technical support.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and training.

• Flexible working hours and remote work options.

• Health and wellness programs.