Analista de Suporte JR – Noturno

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Analyze and validate the execution of technical services, ensuring compliance with Maxtrack's quality standards.

• Check the proper installation and maintenance of equipment in vehicles, verifying wiring, connections, and secure fittings.

• Collaborate with the scheduling team to confirm the accurate completion of service orders.

• Assess whether maintenance has been performed according to established technical and operational specifications.

• Partner with N1, Engineering, and Operations teams to develop solutions that enhance field service efficiency.

⛳️ Requirements

• Proficient in Microsoft Office Suite.

• Experience with Zendesk or similar customer service tools.

• Background in customer service.

🏝️ Benefits

• Medical assistance

• Dental assistance

• Pharmacy agreement

• Profit sharing plan (PLR)

• Meal voucher

• Life insurance

• Zenklub

• Educational Incentive Program

• Wellhub (formerly Gympass)

• Corporate mobile phone

• Onhappy (travel discount platform)