Technical Support Intern – Oneflow

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver customer support through chat, phone, and email channels to accounting firms, business owners, and clients.

• Address inquiries and assist users in navigating the system while adhering to current accounting practices and tax laws.

• Collaborate with Omie’s internal teams to address questions and ensure customers receive accurate information.

• Adopt a consultative approach to provide a tailored, human-centered experience for every individual.

⛳️ Requirements

• Currently enrolled in a degree program in Accounting or Financial Management.

• Available to undertake a one- to two-year internship.

• Excellent verbal and written communication skills, demonstrating clarity, empathy, and the ability to engage effectively with the public.

• Initiative and proactivity, with a strong desire to find solutions and pursue continuous learning.

• Strong attention to detail and organizational capabilities, ensuring accuracy in managing numbers, data, and deadlines.

• A problem-solving mindset and a principled approach to handling confidential information.

🏝️ Benefits

• Mental Health Platform

• Telemedicine Platform

• Life Insurance | Prudential

• Pharmacy Benefit

• Fitness Allowance

• Birthday Day Off

• Flexible Meal Voucher

• Home Office Allowance

• Public Transportation and Company Shuttle

• Discount Platform (Allya, SwileShop, and Dell)

• Educational Benefits

• Travel Benefits

• Pet Health Insurance

• SESC Benefits