
Analista de Suporte Computacional – Pleno
Posted Aug 3

Posted Aug 3
This is a fully remote position, open to applicants in Brazil.
• Monitor the utilization of storage, identify bottlenecks, and plan expansions or improvements to prevent future issues;
• Define and implement retention, backup, and archiving policies for data, ensuring compliance with internal and external regulations;
• Diagnose and resolve storage-related issues, minimizing the impact on the organization's operations;
• Perform updates, patches, and maintenance of hardware and software to ensure the stability and security of storage systems;
• Maintain detailed records of configurations, procedures, incidents, and improvements made to storage systems;
• Participate in expansion or upgrade projects of storage infrastructure, ensuring integration and compatibility;
• Implement security measures, access controls, and encryption to protect stored information.
• Bachelor's degree completed or in progress in the area of Information Technology (IT).
• Demonstrate, through records in the Work and Social Security Card or a declaration from a public or private institution where previously employed, experience in the specified specialty, covering at least: Installation, configuration, and troubleshooting in storage solutions based on Storage Area Network – SAN.
• ITIL 4 training, with a minimum duration of 12 (twelve) hours.
• Official ITIL 4 Foundation certification or higher.
• HCIA – Storage V5.0 Course, or a higher version.
• Health plan with Hapvida, Bradesco, or Unimed (according to regional CCT values);
• Dental plan with Hapvida Odonto or Bradesco Dental;
• Food or Meal Voucher;
• Life insurance fully funded by Lanlink;
• Totalpass;
• Pharmacy partnership;
• College partnership;
• Corporate Education Platform;
• Welcome Kit for new parents;
• Moodar platform.
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