AI Workflow Engineer – Automation Architect

This is a fully remote position, open to applicants in Texas.

📋 Description

• Design, develop, and sustain AI-driven workflow orchestration systems within legal and operational frameworks.

• Create integrations among AI platforms, CRM systems, document automation solutions, client portals, payment systems, and internal operational tools.

• Construct automation pipelines and event-driven workflows that facilitate legal intake, document creation, communication, workflow routing, and escalation procedures.

• Work alongside Legal Knowledge Engineers and Product Managers to convert legal workflows into scalable technical infrastructures.

• Execute API integrations across external platforms and internal systems.

• Create retrieval, prompt orchestration, and workflow execution systems that support AI agents and AI-assisted operations.

• Aid in designing scalable frameworks for AI-enhanced client experiences and internal operational systems.

• Oversee workflow reliability, system performance, automation efficiency, and operational scalability.

• Diagnose automation failures, workflow bottlenecks, and integration challenges.

• Engage in security, governance, auditability, and compliance planning related to AI workflows.

• Document workflow architectures, system logic, integration maps, and operational standards.

• Assess emerging automation technologies, orchestration frameworks, and AI infrastructure tools.

⛳️ Requirements

• Bachelor's degree or equivalent practical experience in software engineering, computer science, information systems, automation engineering, or a related field.

• Extensive experience in workflow automation, systems integration, software engineering, AI implementation, or automation architecture.

• Proficient in production-grade Python and sound software engineering practices, including testing, code reviews, version control, and CI/CD.

• Experience in designing, building, and optimizing AI agent workflows using orchestration frameworks like LangGraph and LangChain.

• Familiarity with vector retrieval, LLM observability platforms such as LangFuse/LangSmith, and API/webhook integrations.

• Strong grasp of APIs, workflow orchestration, event-driven systems, and systems integration.

• Proficient with automation platforms, orchestration tools, or AI infrastructure frameworks.

• Excellent analytical, troubleshooting, and systems-thinking skills.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

• Outstanding organizational and communication abilities.

• Capacity to manage multiple complex projects in dynamic environments.

• Preferred: experience with generative AI systems and AI orchestration frameworks.

• Preferred: familiarity with OpenAI, Anthropic, LangChain, LlamaIndex, vector databases, retrieval systems, or workflow automation platforms.

• Preferred: experience integrating CRM systems, document automation tools, client portals, or SaaS platforms.

• Preferred: background in legal technology, healthcare technology, financial services, or other regulated sectors.

• Preferred: understanding of cloud infrastructure and scalable automation architectures.

• Preferred: knowledge of AI governance, auditability, data security, and confidentiality considerations.

• Preferred: experience supporting AI-driven conversational systems or agent architectures.

• Ability to communicate professionally with employees, managers, leadership, attorneys, support staff, and external partners.

• Ability to work independently while managing multiple priorities and deadlines.

• Willingness to work occasional evenings or adjusted hours as necessary.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Short Term & Long Term Disability

• Training & Development

• Work From Anywhere -- eligible after 6 months

• Performance incentives

• Comprehensive benefits