AI Solutions Consultant

This is a fully remote position, open to applicants in Washington.

📋 Description

• Collaborate with Marketing and Customer Success Managers (CSMs) to identify high-potential accounts and convert interest into qualified opportunities.

• Conduct consultative discovery sessions that reveal and quantify each customer's challenges, priorities, and anticipated outcomes.

• Align the appropriate solution from our portfolio—AI, Professional Services, and Reseller—and deliver demonstrations that connect capabilities directly to the customer's challenges.

• Create and present customized proposals that transform the identified fit into a persuasive, ROI-supported business case.

• Prepare fully qualified, well-documented opportunities for the CSM to successfully close, ensuring a smooth transition for the customer.

• Relay frontline customer and market insights back to Marketing and Product teams to enhance our go-to-market strategies.

⛳️ Requirements

• Over 3 years of experience in a consultative, customer-facing commercial position, such as customer success or solutions engineering.

• Familiarity with Customer Success Platforms (CSPs), with a strong preference for ChurnZero, as well as CRMs like Salesforce and HubSpot.

• Trained in or proficient with the Sandler sales methodology or a similar approach.

• Strong discovery capabilities paired with a confident and engaging product demonstration style.

• A proven history of achieving growth targets.

• Ability to discuss AI concepts credibly and translate those capabilities into business value; comfortable navigating a multi-product portfolio.

• Demonstrated success in generating and qualifying pipeline across various channels and market segments.

• Excellent communication skills, effectively engaging both technical and executive audiences.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote work options.

• Generous paid time off and holiday schedule.