AI Operations Associate

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership of the company's automation strategy.

• Establish and expand the AI Operations department.

• Engage with clinical and back-office teams through shadowing.

• Enhance and implement scalable processes for workflow capture.

• Lead data integration efforts across prominent EHRs.

• Adapt the automation stack to align with existing workflows.

• Set up and manage internal AI tools.

• Oversee project scoping and execution with automation vendors.

• Collaborate closely with the Engineering team to ensure integration consistency.

• Mentor and develop the team in utilizing AI tools.

• Continue to build a high-performing AI Operations team.

• Uphold strict documentation, monitoring, and change-management protocols.

• Act as a vital link between operators, clinicians, and internal teams.

⛳️ Requirements

• 1–3 years of experience in management consulting, software engineering, product management, or a comparable analytical/technical position.

• Strong problem-solving abilities with a proactive approach.

• Proficient in modern AI tools including LLMs, agent frameworks, and prompt engineering.

• Hands-on technical skills: familiarity with APIs and basic scripting (Python, JavaScript, or similar).

• Experience in healthcare, operations, or regulated industries is advantageous but not mandatory.

• Excellent written and verbal communication skills; capable of bridging the gap between technical and non-technical stakeholders.

• Ability to work collaboratively across Engineering, Product, and Operations teams.

• Bachelor's degree or equivalent practical experience.

🏝️ Benefits

• Flexible paid time off policy.

• Health, dental, and vision insurance.