AI Engineering – Voice API

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Contribute to the development of multilingual capabilities for chatbots.

• Perform benchmarking to improve language detection in chatbot systems.

• Engage in the testing and quality assurance processes for AI technologies.

• Implement enhancements to boost chatbot performance and reduce unnecessary agent transfers.

• Collaborate with support and customer experience teams to gather feature requests.

• Conduct continual chat analysis to assess effectiveness.

• Create AI-driven chatbots for customer engagement across various sectors.

• Utilize AI to automate processes, enhancing operational efficiency.

• Build scalable AI infrastructures and incorporate new machine learning methodologies.

• Assess and utilize various AI models for diverse applications.

• Play a role in the strategy for integrating speech-to-text and real-time voice APIs.

⛳️ Requirements

• Must possess senior-level experience.

• Strong technical knowledge in AI and machine learning is essential.

• Proven experience in chatbot development and process automation is required.