AI Engineer – Superhuman Mail

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and enhance Superhuman Mail’s MCP by introducing new tools, standards, and methods for agents to provide value to end users.

• Design and implement scalable agentic workflows and personalization features.

• Create evaluation systems that assess quality and detect regressions as prompts, models, and tools evolve.

• Assist in selecting appropriate models for various tasks and investigate new model options.

• Collaborate with teams throughout Superhuman to deliver AI foundational components.

• Rapidly deploy solutions while adapting and learning as the industry evolves.

• For the ML-focused variant, contribute to shaping the modeling strategy, including data collection and generation.

• Work with technologies such as Go, Postgres, Redis, Kubernetes, AWS, and TurboPuffer.

⛳️ Requirements

• 4–6+ years of experience in software engineering with a robust backend expertise.

• Proficiency in Python or TypeScript; familiarity with Go is advantageous.

• Practical experience in developing and launching LLM-powered features in production, including agents or agentic loops.

• Background in creating evaluations to assess and enhance LLM quality.

• Understanding of MCP servers or tools, or a strong willingness to learn.

• Working knowledge of machine learning to make informed decisions regarding model selection and trade-offs.

• A builder-oriented mindset rather than a research-centric approach.

• Ability to thrive in ambiguous situations and adapt swiftly to changing directions.

• Utilizes AI to enhance personal productivity and team effectiveness.

• Demonstrates strong ownership, a proactive attitude, and a growth-oriented mindset.

🏝️ Benefits

• Comprehensive healthcare benefits, including medical, dental, vision, mental health, and fertility support.

• Options for disability and life insurance.

• 401(k) and RRSP matching programs.

• Paid parental leave.

• 20 days of paid time off annually.

• 12 paid holidays each year.

• Two floating holidays per year.

• Flexible sick leave policy.

• Stipends for caregiving, pet care, and wellness.

• Home office allowance.

• Annual budget for professional development.

• Opportunities for professional growth.

• Equity options.