AI Enablement, Automation Specialist

This is a fully remote position, open to applicants in Philippines, +5 more countries.

📋 Description

• Work collaboratively with department leaders and team members to pinpoint workflow inefficiencies, repetitive tasks, and operational roadblocks.

• Design, develop, implement, and sustain AI-driven workflows, business automations, integrations, and internal applications.

• Integrate business systems utilizing APIs, webhooks, databases, n8n, Make, Zapier, and Power Automate.

• Create or adjust custom code when automation platforms or standard connectors fail to satisfy business needs.

• Implement effective AI solutions using LLMs such as OpenAI, ChatGPT, Claude, and other AI technologies.

• Ensure secure integration of company knowledge with AI systems while maintaining adaptability across various AI providers.

• Develop monitoring solutions and operational alerts to detect errors, exceptions, and process inefficiencies.

• Test, troubleshoot, and maintain production automations, including error handling, logging, retries, and data validation.

• Offer employee training, technical documentation, and ongoing support for successful adoption.

• Measure the performance of automation, assess business impacts, and continuously enhance solutions.

⛳️ Requirements

• Proven hands-on experience in building and implementing software automations, system integrations, or AI-assisted business solutions.

• Strong knowledge of REST APIs, webhooks, JSON, authentication, and application integrations.

• Practical expertise with automation platforms such as n8n, Make, Zapier, Power Automate, or similar tools.

• Capability to write, modify, and debug code using Python, JavaScript, TypeScript, or similar programming languages.

• Familiarity with databases, data structures, and information exchange between systems.

• Experience integrating LLM APIs or AI platforms into functional business solutions beyond basic end-user AI applications.

• Background in testing, troubleshooting, monitoring, and maintaining production automation workflows.

• Knowledge of error handling, logging, retry mechanisms, and data validation.

• Ability to analyze business processes and convert operational challenges into technical solutions.

• Excellent communication skills and ability to collaborate with both technical and non-technical stakeholders.

• Ability to work independently, prioritize tasks, communicate obstacles, and take ownership of solutions from development through deployment.

• Capacity to provide training and support to employees adopting new automation tools.

• Experience with Retrieval-Augmented Generation (RAG), embeddings, semantic search, or vector databases.

• Familiarity with AI agents, function calling, tool calling, and structured LLM workflows.

• Experience with Microsoft 365, SharePoint, Google Workspace, AWS, or similar cloud platforms.

• Background in business process improvement, UX/UI, or employee enablement.

• Experience implementing automation solutions across various departments such as Sales, Operations, Finance, Customer Experience, or Support.

• Experience in developing AI-powered internal applications or knowledge retrieval systems.

• Experience measuring the business impact of automation solutions and identifying opportunities for continuous improvement.

• Reliable, high-speed internet connection, ideally 25 Mbps or higher, with backup connectivity when feasible.

• Personal PC or laptop with a minimum of 8 GB RAM and an Intel Core i5, AMD Ryzen 3, or equivalent processor.

• Updated operating system, web browsers, and security software.

• Headset or headphones with noise cancellation and a webcam with at least 720p resolution.

• Dedicated, quiet, and professional workspace conducive to remote work.

🏝️ Benefits

• Permanent remote work arrangement.

• Competitive starting salary paid in USD.

• Paid US holidays.

• Paid vacation and sick leave.