AI Automation Specialist

This is a fully remote position, open to applicants in Australia.

📋 Description

• Identify business processes that can be enhanced or automated through AI and workflow automation tools.

• Design, construct, test, and maintain automated workflows utilizing platforms such as Make, Zapier, n8n, Microsoft Power Automate, or similar solutions.

• Integrate AI models and services, including large language models (LLMs), into business applications and operational workflows.

• Develop AI-driven solutions for document processing, data extraction, content generation, customer support, lead qualification, and reporting.

• Connect applications and systems through APIs, webhooks, and third-party integrations.

• Utilize Python, JavaScript, or other programming languages to create custom automation scripts when necessary.

• Assess and recommend AI tools, automation platforms, and technologies according to business requirements.

• Monitor automation performance, troubleshoot errors, and optimize workflows for accuracy, speed, and cost efficiency.

• Implement data validation, error handling, access controls, and safeguards to ensure reliable and responsible AI usage.

• Document workflows, technical processes, system configurations, and standard operating procedures.

• Collaborate with operations, marketing, sales, IT, and other teams to deploy automation solutions.

• Remain informed about emerging AI technologies, automation platforms, and industry best practices.

• Coordinate with relevant teams to ensure automation aligns with business needs.

• Secure approval prior to implementing significant system changes or high-impact automated decisions.

• Escalate complex technical issues, security risks, and system failures to the appropriate team.

⛳️ Requirements

• Generally, 2–4 years of experience in workflow automation, software development, systems integration, or a related technical role, along with practical AI implementation experience.

• Capability to use AI models and APIs to automate tasks and enhance business processes.

• Proficient in tools such as Make, Zapier, n8n, or Microsoft Power Automate.

• Ability to connect various applications and automate data exchange between systems through APIs and webhooks.

• Basic to intermediate knowledge of Python or JavaScript for custom automation and scripting purposes.

• Competence in creating and optimizing prompts to yield accurate and consistent AI outputs.

• Familiarity with JSON, spreadsheets, databases, and data validation techniques.

• Ability to identify errors, debug workflows, and ensure reliable automation performance.

• Skills to connect CRMs, email platforms, databases, and project management systems.

• Understanding of data protection, access controls, and responsible AI implementation practices.

• Previous experience in implementing AI automation solutions, integrating APIs and business applications, and constructing workflows using no-code or low-code automation platforms is highly desirable.

🏝️ Benefits

• Training and support.

• Onboarding and training on the company's AI tools, automation platforms, business systems, and internal workflows.

• Access to pertinent documentation, learning resources, and technical guidance for AI and automation technologies.

• Assistance during testing, deployment, troubleshooting, and ongoing optimization of automation workflows.

• Continuous learning opportunities regarding emerging AI tools, automation practices, data security, and responsible AI usage.