AI and Automation Engineer

This is a fully remote position, open to applicants in California, +12 more states.

📋 Description

• Create integration and automation solutions that are production-ready: Design and implement workflows that seamlessly integrate cloud services, internal data sources, and LLM endpoints.

• Spearhead the development and deployment of domain-specific LLMs: Fine-tune lightweight models using internal data from Gong, Notion, BigQuery, and other resources, making them easily accessible to teams throughout the organization via user-friendly interfaces.

• Set standards and guidelines for AI and automation across the organization: Develop templates, documentation, and training materials that empower non-technical teams to confidently build and deploy their own automation workflows.

• Facilitate widespread adoption: Conduct hands-on workshops, provide ongoing support, and mentor colleagues so that everyone at UpGuard can effectively utilize AI and automation tools.

• Integrate security and governance: Incorporate privacy, compliance, and cost controls into every workflow and model deployment, ensuring reliability and data protection at an enterprise level.

⛳️ Requirements

• Proficiency in Python & SQL: Experience in delivering production systems that manage real data and users.

• Workflow orchestration: Practical experience with automation platforms (preferably n8n, but experience with Airflow, Zapier, or similar platforms is acceptable).

• AI/LLM expertise: Proven track record of leading AI/ML projects from initial concept to production.

• Effective communicator: Ability to translate technical concepts for non-technical stakeholders and gather business requirements.

• Knowledge of Vector/RAG: Familiarity with embeddings, vector databases, or retrieval patterns.

• Training-oriented: Experience in creating documentation, tutorials, or empowering others to use technical tools.

• Cloud platform experience: Managed and deployed systems on GCP, AWS, or Azure.

🏝️ Benefits

• Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being.

• WFH set-up allowance: To ensure you have the right work environment, we will assist you in getting set up during your first 3 months at UpGuard.

• $1500 USD annual Learning & Development allowance: To support your career growth, all team members can expense development opportunities against this allowance.

• Annual leave: PTO plus two additional UpGuardian leave days to allow you to recharge.

• 18 weeks paid Parental Leave: Available to all parental roles.

• Personal Leave Allowance: This includes sick and carer’s leave.

• Fully remote working environment: Although we have offices in Sydney & Hobart, attendance is not compulsory.

• Top-spec hardware: All team members will receive high-performance laptops for their role.

• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to enhance their work.