Afrikaans OPI/VRI Interpreter

This is a fully remote position, open to applicants in Namibia.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during calls.

• Familiarize yourself with the specific vocabulary relevant to the healthcare and medical sectors.

• Accurately convey all messages without adding, omitting, or substituting any information.

• Deliver the highest standard of customer service during interpretation.

• Facilitate communication between Limited English Proficient individuals and Clients by providing accurate and complete interpretations of messages.

• Implement established standards of practice.

• Participate in internal professional training programs.

• Show enthusiasm for obtaining new professional certifications.

• Communicate and report to your team leader regularly.

• Adhere to dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Afrikaans".

• A minimum of 1 year of telephone interpretation experience with a reputable interpretation company.

• Strong understanding of medical terminology.

• Knowledge of legal terminology is an advantage.

• International certifications in the healthcare field are a plus (such as PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and sensitivity to diverse cultures.

• Excellent communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote role with a defined schedule.

• Options for full-time or part-time positions (including business and weekend hours).

• Immediate start available following onboarding.

• Access to internal certified training.

• Monthly payment schedule.

• Employment under a contract type.