Advisor I – Program Enrollment

This is a fully remote position, open to applicants in Utah.

📋 Description

• The Advisor I, Admissions is crucial in the successful recruitment and enrollment of new learners at Nightingale College.

• Act as the initial point of contact for prospective learners, providing outstanding customer service while guiding applicants through the admissions process.

• Responsible for gathering and aiding in the completion of necessary admissions documents to ensure compliance with accreditation standards.

• Make outbound calls and respond to inbound inquiries daily to schedule appointments and conduct interviews with prospective learners.

• Reach out to prospective learners to confirm and conduct scheduled appointments, ensuring all vital information is communicated, questions are answered, and compliance with accreditation standards is maintained.

• Provide a Daily Activity Report (DAR) to the Supervisor.

• Generate leads by requesting referrals and inputting all new inquiry information into the appropriate system.

• Adhere to the contact strategy and record all correspondence with prospective learners in the designated system.

• Employ the Discover, Commit, Start Application process with prospective learners.

• Assist prospective learners, their families, and other relevant parties involved in the decision-making process.

• Invite qualified candidates to apply, ensuring they receive all necessary information and support throughout the application journey.

• Respond to inquiries about the appropriate Nursing Program with precision.

• Update and maintain learner records in the Learner Management System (LMS).

• Review all required documentation for new learner enrollment, resolving any inconsistencies in electronic files to ensure accreditation and compliance standards are upheld.

• Collaborate with various functions to provide the highest level of service for enrolling learners.

• Examine eLearn assessment results to assess and determine the eligibility of prospective learners for admission to the college.

• Attend weekly Admissions meetings including one-on-ones, coaching sessions, training, and team discussions.

• Engage in the successful execution of additional functional projects as they arise.

⛳️ Requirements

• A high school diploma or general equivalent is required; a Bachelor’s Degree is preferred.

• At least two years of experience in admissions at an accredited post-secondary institution.

• Proven ability to communicate effectively across diverse teams and stakeholders, both verbally and in writing.

• Proficiency in Microsoft Office, including Word, Excel, Outlook, and SharePoint, or the ability to quickly learn new technology.

• Proficient in CRM and SIS systems.

• Capability to manage multiple projects effectively within a dynamic and fast-paced environment.

• Proficiency with FERPA regulations.

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Professional development