Advantage Solutions Associate – Utility Billing

This is a fully remote position, open to applicants in Alaska.

📋 Description

• Assist in the onboarding and implementation of Advantage Solutions products across Greystar properties, ensuring accuracy, compliance with lease agreements, and the correct setup of utility billing throughout the process.

• Manage onboarding schedules and act as a resource for property teams, offering guidance and troubleshooting regarding processes, documentation, and system requirements.

• Detect discrepancies, risks, and inconsistencies in lease and billing information, and suggest practical solutions.

• Collaborate with internal teams, vendors, and property stakeholders to address setup issues, facilitate necessary administrative or payment-related processes, and guarantee accurate system and billing execution.

• Work alongside operations, accounting, legal, and property management teams to resolve issues and enhance workflows.

• Assist with fee updates, modifications to lease templates, and compliance-related system updates.

• Identify gaps in processes and recommend enhancements to improve lease compliance, consistency in utility billing, and the efficiency of onboarding.

• Aid in updating lease language, compliance documentation, and operational standards related to utilities, billing structures, and resident-facing processes.

• Fulfill administrative, compliance, and operational reporting tasks as required to support accurate execution and the ongoing integrity of programs.

⛳️ Requirements

• Bachelor’s degree from an accredited college or university is preferred in Accounting, Business, Finance, or similar fields.

• Excellent communication and coordination abilities, along with the capacity to manage reporting, deadlines, and cross-functional collaboration.

• Highly detail-oriented and analytical, with experience in interpreting complex documentation, supporting onboarding or implementation processes, and converting requirements into clear, actionable steps.

• Advanced proficiency in Excel, SalesForce, Bluemoon, and Google Docs, along with demonstrated expertise in other Microsoft Office products.

• Maintain a professional demeanor when interacting with both internal and external customers.

🏝️ Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.

• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!

• Additional vacation accrued with tenure.

• For onsite team members, onsite housing discounts at Greystar-managed communities are available, subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.

• Charitable giving program and benefits.