Advanced Healthcare Implementation Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Design and implement secure, scalable integrations between Solventum solutions and customer healthcare systems.

• Collaborate with customer IT teams, EMR vendors, and third-party providers to define, configure, validate, and troubleshoot interfaces.

• Perform technical assessments of customer environments, infrastructure, workflows, and integration requirements.

• Convert business and technical needs into actionable implementation strategies.

• Configure Solventum solutions to meet specific operational and clinical needs of customers.

• Oversee technical validation, testing, defect investigation, issue resolution, and deployment readiness processes.

• Act as an escalation point for technical issues both during and after implementation.

• Analyze problems, determine root causes, implement sustainable solutions, and promote continuous improvement.

• Document implementation knowledge, best practices, and lessons learned.

• Share expertise with support, engineering, product management, and implementation teams.

• Facilitate successful customer go-lives and operational transitions.

• Travel up to 20% domestically.

⛳️ Requirements

• Bachelor's degree in Health Informatics, Computer Science, Information Technology, or a related field, or equivalent practical experience.

• 5+ years of experience in implementing, integrating, supporting, or delivering healthcare technology solutions.

• Familiarity with healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows.

• Experience in implementing enterprise software solutions within healthcare settings.

• Proven track record of working directly with customer IT teams, technical stakeholders, and third-party vendors.

• Skilled in troubleshooting complex technical issues across applications, integrations, and infrastructure components.

• Excellent written and verbal communication abilities.

• Capability to manage multiple customer engagements and priorities in a fast-paced environment.

• Experience with EMR/EHR platforms such as Epic, Oracle Health (Cerner), Altera, Meditech, or similar systems.

• Knowledge of interface engines, integration platforms, SaaS deployments, cloud-hosted solutions, networking fundamentals, and identity management concepts.

• Experience in supporting technical discovery, requirements analysis, solution configuration, testing, validation, go-live readiness, and production support activities.

• Ability to conduct root cause analysis, document implementation knowledge, and disseminate lessons learned.

• Understanding of healthcare data privacy, security, and regulatory requirements.

• Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

🏝️ Benefits

• Competitive pay and benefits.

• Programs that promote physical and financial well-being.

• Relocation assistance may be available.