Adoption Specialist – Infrastructure, Agentic

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design, construct, and sustain certification programs for system integrator partners across both infrastructure and agentic tracks.

• Cultivate subject matter expertise in the complete deployment cycle of North within private cloud and on-premises settings, encompassing planning, configuration, testing, and rollout.

• Evaluate infrastructure, security needs, and data management methodologies.

• Acquire proficiency in designing, constructing, and deploying LLM-powered agentic workflows, transitioning from prototypes to production-level AI agents.

• Work collaboratively with Forward Deployed Engineering teams to ensure certification content remains aligned with product innovations and hands-on development.

• Partner with Product teams to integrate requirements into the core product.

• Develop training programs and enablement resources for developer self-service and partner competence.

• Present certification and education programs publicly to partner and customer communities.

⛳️ Requirements

• Ability to adapt execution strategies in dynamic environments, demonstrating capacity to work across infrastructure and agentic domains.

• Expertise in infrastructure and cloud, particularly in enterprise software deployment within private/hybrid cloud settings.

• Proficient in production Kubernetes administration.

• Familiarity with Helm.

• Knowledge of DevOps methodologies.

• Experience with CI/CD pipelines.

• Proficiency in version control.

• Skilled in production-grade Python software development.

• Understanding of RAG and agentic applications utilizing frameworks like ReAct or Plan-and-Execute.

• Design of robust evaluation frameworks.

• Experience in developer relations and community engagement.

• Strong public speaking and presentation skills.

• Proven experience in creating enablement or educational content tailored for developers.

🏝️ Benefits

• A weekly lunch stipend of $75/£75 or its equivalent in your local currency for meals.

• Comprehensive health and dental coverage, including a dedicated budget for mental health support.

• RRSP matching, 401K, and Pension Scheme options.

• 100% Parental Leave top-up for up to 6 months, applicable to either parent.

• Annual enrichment benefits covering arts & culture, fitness/wellness, quality time, and workspace enhancement credits.

• Education and learning stipend for conferences, courses, and coaching opportunities.

• Six weeks of paid vacation (30 working days).

• Budget allocated for travel to other offices if you are working remotely, along with an annual company offsite.

• Co-working benefits for employees who are not located near an office.

• $500 stipend for home office setup.