Admissions Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Adheres to the admissions criteria for all prospective students, ensuring compliance with school and company policies, relevant federal and state regulations, and standards set by accrediting agencies.

• Engages potential students through the most suitable communication methods (e.g., phone, email, etc.) to arrange information sessions.

• Conducts interviews with prospective students, assessing their interest level, area of study, and availability, among other factors.

• Acts as a liaison between prospective students and the Admissions team during their initial visit to the institution.

• Reaches out to graduates, students who have previously canceled, and those scheduled to start classes to discuss program opportunities and evaluate their readiness for classes.

• Utilizes Interaction Client to respond to student inquiries effectively through inbound and outbound calls, emails, and other approved communication methods.

• Assesses prospective students qualitatively based on their needs, interests, qualifications, motivations, and commitments.

• Completes and keeps all necessary paperwork (e.g., enrollment forms, transfer requests, etc.) and data entry in a precise, timely, and compliant manner.

• Refers students to the Student Finance department or other appropriate departments as necessary.

• Organizes appointments for campus tours.

• Follows all training and guidance provided by the Director of Admissions.

• Demonstrates knowledge of and adheres to all relevant federal and state compliance regulations, including those mandated by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.

• Clearly communicates compliance requirements to students and staff as appropriate and promptly escalates any compliance issues to the Compliance department.

⛳️ Requirements

• A minimum of a high school diploma or equivalent is required.

• At least 2 years of prior experience in education, customer service, sales, or a related field is required.

• Supports a diverse and inclusive work environment.

• Adheres to all compliance standards while executing job responsibilities, in alignment with school and company policies, federal and state regulations, and accrediting agency standards.

• Possesses a customer-centric approach, ensuring that each prospective student's needs are met while fostering collaborative relationships.

• Ability to identify the needs, desires, and strengths of prospective students and assist them in selecting the most suitable program.

• Effectively manages time to ensure all tasks are completed promptly and efficiently.

• Communicates factual and ethical information regarding the school's programs, tuition, fees, refund policy, payment plans, and other relevant college policies and procedures to prospective students and others.

• Aims to be a collaborative team player by working effectively in a team-oriented environment and across various departments at Ultimate Medical Academy.

🏝️ Benefits

• Medical (including prescription), Dental, Vision (subsidized by UMA)

• FSA/HSA options available based on the selected Medical Plan

• Basic Life Insurance (covered by UMA)

• Additional Voluntary Life Insurance (employee-paid)

• Employee Assistance Program – EAP (covered by UMA)

• Long Term Disability Insurance (paid by UMA)

• Short Term Disability Insurance (employee-paid)

• Supplemental Insurance options including Critical Illness, Accident, and Hospital (employee-paid)

• Paid Time Off – 15 days accrued in the first year, along with 9 holidays and 1 day for Volunteering Time Off

• 401k plan (available after 90 days of employment, with a minimum age requirement of 18 years)

• Pet Insurance

• Identity Theft Protection