Admissions Coordinator – Adult Residential Healthcare

This is a fully remote position, open to applicants in California.

📋 Description

• Respond to incoming calls from potential clients and their families.

• Perform initial assessments to evaluate eligibility and suitability for programs.

• Collect and organize necessary documentation for the Director of Admissions and clinical leadership.

• Arrange intake assessments and collaborate with internal teams for a smooth transition.

• Assist families throughout the admissions procedure, including discussions on financial and insurance matters.

• Offer emotional support and provide clear information to clients.

• Keep accurate records and communications using Salesforce CRM and other platforms.

• Attend and engage in admissions team meetings.

⛳️ Requirements

• Excellent verbal and written communication abilities with a warm, professional tone.

• Capability to juggle multiple tasks while maintaining composure under pressure.

• Friendly and compassionate attitude with a strong desire to assist others.

• Knowledge of behavioral health or a willingness to learn.

• Proficient in Microsoft Office, Google Workspace, Adobe Acrobat, and Salesforce or similar CRM systems.

• Highly organized and self-driven in a remote work setting.

• Must be at least 18 years old.

• High School Diploma or GED is required.

• Must successfully pass a background check (federal, state, and company-specific).

• Capable of sitting for long periods, using a computer, and lifting up to 10 lbs.

🏝️ Benefits

• Flexible working hours: 8:30 AM–5:00 PM PST.

• Fully remote position.

• Positive, supportive, compassionate, and collaborative team culture.

• Opportunities for career development and internal mobility.

• Reasonable accommodations for qualified individuals with disabilities.