Admissions Coordinator – Adult Residential Healthcare

This is a fully remote position, open to applicants in California.

📋 Description

• Respond to incoming calls from potential clients and their families.

• Perform initial assessments to evaluate eligibility and suitability for programs.

• Collect and organize documentation for the Director of Admissions and clinical leadership.

• Arrange intake assessments and collaborate with internal teams for a smooth transition.

• Assist families throughout the admissions process, including discussions about finances and insurance.

• Offer emotional support and provide clear information to clients.

• Keep accurate records and communicate effectively using Salesforce CRM and other platforms.

• Attend and engage in admissions team meetings.

⛳️ Requirements

• Excellent verbal and written communication abilities with a warm, professional approach.

• Capacity to handle multiple tasks and stay composed under pressure.

• Friendly and empathetic personality with a genuine desire to assist others.

• Knowledge of behavioral health or a willingness to learn.

• Proficient in Microsoft Office, Google Workspace, Adobe Acrobat, and Salesforce or comparable CRM systems.

• Highly organized and self-driven in a remote work setting.

• Must be at least 18 years of age.

• High School Diploma or GED is required.

• Must successfully pass a federal, state, and company-specific background check.

• Capable of sitting for extended periods, using a computer, and lifting up to 10 lbs.

🏝️ Benefits

• Flexible working hours.

• Fully remote work opportunity.

• Supportive, compassionate, and collaborative team environment.

• Opportunities for career development and internal mobility.

• Reasonable accommodations for qualified individuals with disabilities.