Admissions Coordinator – Adult Residential Healthcare

This is a fully remote position, open to applicants in California.

📋 Description

• Respond to incoming calls from potential clients and their families.

• Perform initial assessments to evaluate eligibility and suitability for programs.

• Collect and organize necessary documentation for the Director of Admissions and clinical leadership.

• Arrange intake assessments and collaborate with internal teams for a smooth transition.

• Assist families throughout the admissions process, including discussions about finances and insurance.

• Offer emotional support and provide clear information to clients.

• Keep accurate records and communication using Salesforce CRM and other platforms.

• Attend and engage in admissions team meetings.

⛳️ Requirements

• Excellent verbal and written communication skills with a warm, professional demeanor.

• Capacity to multitask and stay composed under pressure.

• Friendly and empathetic personality with a genuine desire to assist others.

• Familiarity with behavioral health concepts or a willingness to learn.

• Proficient in Microsoft Office, Google Workspace, Adobe Acrobat, and Salesforce or similar CRM systems.

• Highly organized and self-driven in a remote working environment.

• Must be at least 18 years of age.

• High School Diploma or GED is required.

• Must successfully complete a background check (federal, state, and company-specific).

• Capable of sitting for extended periods, using a computer, and lifting up to 10 lbs.

🏝️ Benefits

• Flexible work hours, from 9:00 AM to 5:30 PM EST.

• Fully remote work opportunity.

• Supportive, compassionate, and collaborative team culture.

• Opportunities for career development and internal mobility.

• Reasonable accommodations for qualified individuals with disabilities.