Admissions Coordinator – Adult Residential Healthcare

This is a fully remote position, open to applicants in California.

📋 Description

• Respond to incoming calls from potential clients and their families.

• Perform initial assessments to evaluate eligibility and suitability for programs.

• Collect and organize necessary documentation for the Director of Admissions and clinical leaders.

• Schedule intake assessments and collaborate with internal teams for a smooth transition.

• Assist families throughout the admissions process, including discussions regarding finances and insurance.

• Offer emotional support and provide clear information to clients.

• Keep accurate records and communication utilizing Salesforce CRM and other systems.

• Attend and contribute to admissions team meetings.

⛳️ Requirements

• Excellent verbal and written communication abilities with a friendly, professional tone.

• Capability to handle multiple tasks while remaining calm in high-pressure situations.

• Warm and empathetic attitude with a genuine desire to assist others.

• Knowledge of behavioral health or a readiness to learn.

• Proficient in Microsoft Office, Google Workspace, Adobe Acrobat, and Salesforce or similar CRM tools.

• Highly organized and self-driven, especially in a remote work setting.

• Must be at least 18 years of age.

• High School Diploma or GED is required.

• Must pass federal, state, and company-specific background checks successfully.

• Ability to sit for long durations, use a computer, and lift up to 10 lbs.

🏝️ Benefits

• Fully remote position.

• Flexible working hours.

• Positive, supportive, compassionate, and collaborative team environment.

• Opportunities for career development and internal mobility.

• Reasonable accommodations for qualified individuals with disabilities.