Admissions Advisor

This is a fully remote position, open to applicants in Utah.

📋 Description

• Plays a crucial role in the successful recruitment and enrollment of new students at Nightingale College.

• Initiates outbound calls and manages inbound calls to schedule appointments and conduct interviews with prospective students.

• Responsible for reaching out to prospective students to confirm and carry out scheduled appointments, ensuring all necessary information is conveyed.

• Provides a daily activity report (DAR) to the Supervisor.

• Generates leads by soliciting referrals and enters all new inquiry details into the designated system.

• Adheres to the contact strategy and logs all communication with prospective students in the appropriate system.

• Implements the Discover, Commit, Start Application process with prospective students.

• Aids prospective students, their families, and other relevant parties in the decision-making process.

• Invites qualified candidates to apply, ensuring they receive all essential information and assistance.

• Accurately answers inquiries regarding the relevant Nursing Program.

• Updates and maintains student records in the learner management system (LMS).

• Reviews all necessary documentation required for new student enrollment.

• Collaborates with other departments to deliver the highest standard of service for enrolling students.

• Participates in weekly Admissions meetings.

⛳️ Requirements

• A high school diploma or general equivalent is required; a Bachelor's Degree is preferred, or relevant work experience in customer service or sales may substitute for education.

• Proven experience of at least two years in admissions at an accredited post-secondary institution.

• Demonstrated proficiency in Microsoft Office applications including Word, Excel, Outlook, and SharePoint, or the ability to quickly learn new technologies.

• Proven expertise in CRM and SIS systems.

• Demonstrated capacity to effectively manage multiple projects in a fast-paced and dynamic environment.

• Strong preference for proficiency with FERPA regulations.

🏝️ Benefits

• Exceptional customer service.

• Opportunities for professional development.